Shipping Information
Dried Fruits and Nuts:
– Delivery Fee: Free
– Delivery Time: 3 to 4 business days after order confirmation
– Delivery Method: Items will be delivered to your letter box. Please ensure your letter box is accessible and has sufficient space to accommodate the package.
Oils and Wines:
– Delivery Fee: Free
– Delivery Time: Within 7 business days after order confirmation
– Delivery Method: Items will be delivered directly to your doorstep. A signature may be required upon delivery to ensure safe receipt.
General Information:
– Delivery Area: Deliveries are available only within Singapore. Please provide a valid Singapore address during checkout to ensure successful delivery.
– Overseas Orders: For international orders, please contact our customer service team at info@our-duniya.com to arrange separate delivery options. Additional fees and longer delivery times may apply.
Order Processing:
– Orders are processed within 1-2 business days after making the full payment. You will receive a confirmation email once your order has been processed and dispatched.
Tracking Information:
– Once your order has been shipped, you will receive an email with tracking information. You can use this information to monitor the delivery status of your items.
Delivery Issues:
– If you encounter any issues with your delivery or have any questions, please contact our customer service team at info@our-duniya.com. We are here to assist you and ensure your order arrives safely.
Thank you for shopping with us!